Privacy Policy
Aylsham Self Storage

Effective Date: 31/03/2025

Aylsham Self Storage (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

• Identity Data – name, title, date of birth

• Contact Data – address, phone number, email address

• Payment Data – payment details (processed securely by third-party providers)

• Transaction Data – records of payments and services used

• Technical Data – IP address, browser type, device information

• Usage Data – interactions with our website

• CCTV Data – footage collected for security purposes

2. How We Use Your Data

We process personal data for the following purposes:

• To provide storage services and manage customer relationships

• To process payments and issue invoices

• To ensure the security of our premises

• To comply with legal and regulatory obligations

• To improve our website and customer experience

• To communicate with you regarding services, updates, or promotions (with your consent)

3. Legal Basis for Processing

We only process personal data when we have a lawful basis, including:

• Contractual necessity – to provide services as agreed

• Legal obligation – to comply with laws and regulations

• Legitimate interest – to enhance security and improve our services

• Consent – when required for marketing communications

4. Data Sharing & Security

We do not sell or trade personal data. However, we may share your information with:

• Service Providers – third-party payment processors and IT service providers

• Legal Authorities – if required by law or to enforce agreements

• Security Providers – where necessary for fraud prevention and security

We implement appropriate security measures to prevent unauthorised access, loss, or misuse of your data.

5. Data Retention

We retain personal data only as long as necessary for the purposes collected, including legal and regulatory requirements. CCTV footage is retained for a limited period unless required for investigations.

6. Your Rights

Under UK GDPR, you have the following rights:

• Access – Request a copy of your data

• Correction – Rectify inaccurate data

• Erasure – Request deletion of your data

• Restriction – Limit processing under certain conditions

• Objection – Object to processing based on legitimate interests

• Data Portability – Request transfer of your data

To exercise these rights, contact us at: [email protected]

7. Cookies & Website Tracking

We use cookies to improve user experience. You can manage cookie preferences via your browser settings.

8. Changes to This Policy

We may update this policy periodically. Please review it for any changes.

9. Contact Information

If you have any questions or concerns about this policy, contact us at:

Aylsham Self Storage
Sankence Farm
[email protected]
Tel:-07776172762